Privacy Policy

Our Food

During the tour we will provide delicious, pure vegetarian food (For pilgrimage tour), specially prepared for you, by our own expert cooks. Which includes, breakfast, lunch, evening tea/coffee & dinner. Also note that during the to & fro flight journey we do not provide any food service.

Our Bus

Seat numbers in the bus are provided on first come first serve basis, as per the booking date and the seat numbers remain fixed throughout the tour. Still the passengers may interchange their seats with their co-passengers, on mutual consent. After getting down from the flight, all onward journey will be by AC Tempo traveler only. But if in a tour there are less number of passengers, then we may provide a car. Due to unavoidable circumstances, if there is any road block, or traffic jam, you will have to co-operate with the tour manager. In case of accident, please follow the instructions of the tour manager to reach the next destination, in such cases we are not responsible for the damage to your luggage or any injury to the passenger.

Hotels

Though we have published the names to the hotels for each tour, we reserve the right to change the same due to unavoidable circumstances, when we may have to provide alternative, similar accommodation, for which no refund shall be allowed. The rooms shall be allotted as per the check-in time of the hotels and they shall have to be vacated as per the hotels check-out time. The difference between Luxury and V.I.P. tours, is only in the hotels, remaining all our services are same. In some hotels the rooms may twin bedded.

Luggage

During the entire tour our staff will be at your service to carry your luggage, but at the same time we are not responsible for the theft or damage to your luggage. No claims to be made.

Our Tour Manager

We advise you to co-operate with our manager in all respect to make your tour really enjoyable. Allotment of rooms, selection the daily food menu, is the duty of the tour manager and passengers should not interfere in these matters. Passengers indulging in unwanted hindrance, in the smooth operation of the tour, or quarreling with the manager or other passengers, shall be asked to leave the tour at that spot, and shall not be given any refund for the same.

Unavoidable Circumstances

If due to reasons beyond our control like riots, flood, political unrest, bandhs, accidents or any other natural or man-made calamities, the program of the tour has to be changed or extended, the additional expenditure for the same will have to be borne by the passengers. If flight miss on unavoidable situation, return to starting destination will be by same vehicle on same night on immediate availability only. If any passengers, has to leave the tour mid-way, due to any reasons like death of relative, or illness or any other reasons, there shall be no refund for the remaining portion of the tour.

And the expenses for returning back to Chennai also shall be borne by the passengers. Passengers are advised against carrying expensive jewelry, cameras etc. in the tour and if they bring them in the tour, it shall be at their own risk, we shall in no way be responsible for the theft or damage. If due to reasons beyond our control, we have to cancel some sightseeing places, there shall be no refund for the same. If a tour is cancelled from our part then cost and responsibility of organizing the new tour will be of passengers only. Any dispute will be subject to Bangalore Jurisdiction. Things not included in the Tour Cost:

We take it for granted that all passengers who join the tour have read this terms and conditions and agree to the same.

Complaints during the Tour

If the passengers have any complaints regarding our services like hotel, bus, train etc. are advised to inform our office, immediately by phone/fax so that the same can be readdressed on the spot, no complaints or refund for the same be entertained after reaching Chennai.

Booking & Cancellations

You can confirm your booking in our tour by paying a deposit of Rs. 6000/- per person (if any higher class or air is required the difference should also be paid in advance) No cancel or No refund and transferable before 10 days in advance of travel date.

The balance payment shall be paid 15 days prior to the departure of the tour. Balance payment by Cheque will be accepted 15 days prior to the departure of the tour. If anybody fails to pay the balance amount before 15 days, he shall be deemed as cancelled and the deposit shall not be refunded. If we cancel the tour, then we shall refund the amount. But if we are forced to cancel the tour due to the natural calamities like flood, riots, bandhs, strikes etc. then we shall refund the tour cost after deducting 10% as our service charge for making the necessary arrangements for your tour.

We operate fixed departure tours on regular dates so our packages are 100% operated and No refund or No cancel

In extreme situation if Customer wants to cancel below are conditions

  • Before 15 days of tour departure Rs. 6000/- per person
  • Within 15 days 100% of the tour cost.